Spin It Casino Terms & Conditions

These terms and conditions explain the rules that apply when you access or use Spin It Casino. Please read them carefully before creating an account, depositing funds or participating in any games. By using the website, you confirm that you understand and accept these terms, together with any additional rules displayed for particular games, promotions or services.

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1. General terms and acceptance

These terms form a legal agreement between you and Spin It Casino in relation to your use of the website, your account and any related services. In these terms, Spin It Casino may be referred to as “we”, “us” or “our”. The person using the website may be referred to as “you” or “your”. By accessing the website, registering an account or using any available service, you agree to comply with these terms and all applicable laws.

Table of contents

1. General terms and acceptance 2. Eligibility, registration and account security 3. Deposits, games and withdrawals 4. Promotions, prohibited conduct and responsible use 5. Suspension, privacy and other important information

You should also read any information that applies specifically to a game, payment method, promotion or responsible gambling tool before using it. Those additional rules form part of these terms where they are clearly displayed or linked. If there is an inconsistency between these terms and a specific game or promotional rule, the specific rule will generally apply to that game or promotion to the extent of the inconsistency.

You must not use Spin It Casino if doing so would breach the law in the place where you live or access the website. It is your responsibility to understand whether online gambling is permitted for you. We may restrict access to the website, games or services in particular locations and may change those restrictions at any time.

We may update these terms when reasonably necessary, including to reflect changes to our services, technology, legal obligations or operating practices. The latest version will be made available on the website. Continuing to use the website after an updated version is published means that you accept the revised terms. If you do not agree with a change, you should stop using the website and follow the available account closure process.

2. Eligibility, registration and account security

You must be at least 18 years old to use Spin It Casino. You must also meet any other eligibility, identity or location requirements that apply to the service. We may ask you to provide information or documents to confirm your age, identity, address, payment ownership or source of funds. Until checks are completed, access to some or all services may be restricted.

You may only create and use one personal account unless we expressly approve another arrangement. Your registration information must be accurate, complete and kept up to date. You must not register an account in another person’s name, provide false information, impersonate another person or allow someone else to use your account.

Keep your username, password and other sign-in details confidential.
Use a strong password and do not reuse it for other services where possible.
Tell us promptly if you believe that your account has been accessed without permission.
Do not permit a person under 18 to access your account or use your device for gambling.
Check your account activity and transaction history regularly.
Log out after using the website on a shared or public device.

You are responsible for activity carried out through your account unless you have notified us of unauthorised access and the circumstances indicate that you were not responsible. We may pause an account while we investigate unusual activity, security concerns, suspected fraud, incorrect information or a possible breach of these terms.

An account is for personal use only. You must not sell, transfer, rent or otherwise make your account available to another person. You must not use an account to operate a business, place wagers on behalf of others or coordinate activity intended to bypass account, location or responsible gambling controls.

3. Deposits, games and withdrawals

You may deposit funds only using a payment method that belongs to you or that you are authorised to use. The name and account details associated with a payment method may need to match the information held on your Spin It Casino account. We may decline, delay or reverse a transaction where ownership cannot be verified or where a transaction appears unusual, unlawful or inconsistent with these terms.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and gambling outcomes are uncertain. Game results are determined by the relevant game system and cannot be changed by betting patterns, previous results or attempts to recover losses. You should never gamble to solve financial difficulties or treat gambling as a source of income.

Before using a game, you should review the information shown on the website, including the stake options, game rules and any applicable conditions. A wager may be accepted only when the service confirms it. If a technical problem, communication failure or system error affects a wager, game result or account balance, we may review the event and take reasonable steps to correct an obvious error or resolve the matter fairly.

Withdrawals may be subject to identity checks, payment verification, anti-fraud procedures and any conditions displayed at the time of the request. We may return funds to the original payment method where this is appropriate or required. Processing times can vary according to the payment provider, verification requirements and other operational factors, so no particular timeframe is promised by these general terms.

You are responsible for entering correct payment and account information.
You must not use funds obtained through unlawful activity or unauthorised payment use.
You must not attempt to charge back a legitimate transaction without first raising the issue with us.
We may retain or restrict funds where there is a reasonable concern about fraud, money laundering, identity misuse or a serious breach of these terms.
Any applicable fees, currency conversion costs or charges imposed by a payment provider are your responsibility unless stated otherwise.

If an amount is credited to your account by mistake, or if a transaction is later reversed, you must notify us and must not use the affected funds. We may correct the balance or recover the amount in accordance with applicable law. You should keep your own records of deposits, wagers, withdrawals and account communications.

4. Promotions, prohibited conduct and responsible use

Promotions, bonuses and other special offers may have separate terms. Those terms may include eligibility rules, participation requirements, expiry conditions, game restrictions, wagering requirements or withdrawal conditions. You should read the applicable offer rules before taking part. If you do not meet those rules, an offer or related benefit may be withdrawn or cancelled.

We may limit, refuse or withdraw a promotion where we reasonably believe that an account has been created or used mainly to obtain an unfair advantage. This may include multiple accounts, collusion, automated activity, exploitation of an error, misuse of payment methods or conduct designed to avoid the normal conditions of an offer.

You must not:

Use bots, scripts, automated software or technical tools to interact with the website or games.
Exploit a defect, vulnerability, pricing error or incomplete promotion.
Interfere with the security, operation or availability of the website.
Upload harmful code, malicious content or material that infringes another person’s rights.
Use the service for fraud, money laundering, market manipulation or any other unlawful purpose.
Collude with other players or attempt to influence a game result improperly.
Circumvent location controls, account restrictions, deposit limits, self-exclusion or other safety measures.
Publish abusive, threatening, discriminatory or deliberately misleading material through any website feature.

Gambling should be treated as entertainment, not as a way to make money. Use the responsible gambling tools and information available on the website, including any deposit limits, time reminders, breaks, activity statements or account restrictions. If gambling is no longer enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek independent support.

You can request account restrictions or closure through the support options shown on the website. We may ask you to confirm the request and may apply reasonable measures to prevent a closed or restricted account from being reopened improperly. You must not create another account to avoid a restriction or self-exclusion.

5. Suspension, privacy and other important information

We may suspend, restrict or close an account where we reasonably believe that you have breached these terms, provided inaccurate information, failed a verification check, used the service unlawfully, engaged in fraud or acted in a way that could harm the website, other players or our service providers. We may also take action where required by law or where necessary to protect the integrity and security of the service.

If an account is closed, any valid balance will be considered in accordance with applicable law, the circumstances of the closure and any rights we may have to investigate or recover funds. We may withhold or restrict funds connected with suspected fraud, unlawful conduct, unauthorised payments or a serious breach while enquiries are completed. Closing an account does not remove obligations that arose before closure.

The website and its content are provided for general use and may occasionally be unavailable, delayed or affected by maintenance, internet issues, device problems or third-party services. We do not promise that the website will always be uninterrupted, error-free or available on every device. You are responsible for using suitable equipment, software, connectivity and security measures.

Nothing in these terms is intended to exclude or limit a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian consumer law or other applicable legislation. Subject to those rights, you use the website and services at your own risk, and we are not responsible for losses caused by your failure to follow these terms, misuse of your account, unsafe use of your device or events outside our reasonable control.

Our privacy practices explain how personal information may be collected, used, stored and disclosed when you use Spin It Casino. By using the website, you acknowledge that information may be handled in accordance with the applicable privacy information. This may include information needed for account administration, identity checks, payments, fraud prevention, customer support, legal compliance and responsible gambling measures.

All website text, branding, graphics, software and other content are owned by or used with permission by the relevant rights holder. You may use the website only for personal, lawful purposes. You must not copy, modify, reproduce, distribute, reverse engineer or commercially exploit website content without permission.

If you have a question, complaint or concern about your account or a transaction, use the support or contact options displayed on the website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. We may request further details to verify your identity and investigate the issue.

These terms are intended to be read consistently with the applicable laws and mandatory consumer protections that apply to you. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. The latest version of these terms on the website is the version that applies to future use of Spin It Casino.